Message vs. Plan vs. Campaign
Build a Healthy Brand with a Strong Foundation

If your brand were a person, would it have mood swings? Would its personality change with the seasons? If yours is a healthy brand—consistent and predictable—the answer is probably not. Like a person, your brand can have various short- and long-term goals, but its core values shouldn’t change. This means that fresh copy and content should always populate your materials, but not at the expense of your brand message. There truly is a hierarchy to your brand, and it’s important not to compromise it with shortsighted thinking. Here’s the rundown...

Your Message Platform
Your organization should have a defined messaging platform that encompasses who you are, who you serve, and how you do it. The platform may or may not include a mission and vision, but it should definitely include the concepts and ideas that most closely represent your organization and its core values. Certain adjectives and verbs may resonate so well with you and your objectives that they are a part of your conversation every time you describe what you sell or do. That’s your platform, and it doesn’t change from month to month or year to year.

The Marketing Plan
One step down from your message platform is your marketing plan. Your marketing plan is a one- or multi-year strategy that outlines your goals for that period of time. The plan should apply your message platform to help you accurately define your target audience and appropriate tactics and messages to take to market. How do you plan to increase your membership or client base? How is that approach aligned with your organization's core values?

The Campaign
This is where things can get hairy! A campaign should be focused on one particular goal, and ideally, have a start and end in order to accurately track its effectiveness. Because of this finite shelf life, the tendency is often to focus so wholly on the messages of the campaign that the organization’s platform message is sacrificed. A truly effective campaign will be designed to meet its unique goals while remaining aligned with your overall message platform. Campaigns keep in mind both the forest and the trees.

A healthy brand should be consistently represented on all three levels. If you find yourself struggling to keep marketing plans and campaigns in line with your organization’s message platform, it may be time for a check up to help you redefine the platform on which you’ve been standing.

 

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w•inktips is published by Bremmer & Goris Communications. Each issue is packed with information and useful insights into marketing design and communications issues that affect your business life.

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